🌙 PRODUCT & OPERATION
How does the projector night light work?
It projects a luminous visual (galaxy, stars, planet...) on the ceiling or walls using an interchangeable capsule placed in a sliding drawer. A single button allows you to turn it on, off, or change the intensity.
How many sets are available in total?
Up to 24 different scenes depending on the pack chosen (galaxies, planets, northern lights, nebulas, coral reefs, and a few thematic scenes like Christmas).
How do you change the scenery?
You just unlock the small drawer on the dome, remove the current pod, insert the new one, and close it. It takes a few seconds, no tools needed.
Can the focus of the projection be adjusted?
Yes, a notched ring on the dome allows you to adjust the focus for a sharper or softer image depending on the distance to the wall/ceiling.
Does the product emit sound or music?
No, it's just a silent light projection.
🔋 POWER & BATTERY LIFE
How does the night light work?
Via the supplied USB cable, connected to a standard USB port, a wall charger, or an external battery.
Does it require batteries?
No, no batteries are required, only a USB charge.
👶 SAFETY & AGE
From what age can it be used?
Ages 3 and up. The light is soft and not dazzling.
Is the product safe for my child?
The casing is made of ABS, a material commonly used for children's items, and operates on low voltage (5V USB), limiting electrical risks.
Can light damage my child's eyes?
The light is diffuse and soft, designed not to dazzle. As with any screen or light source, it is recommended not to shine the beam directly into the child's eyes.
Are there small detachable parts that pose a choking hazard?
The decorative capsules are small and should be kept out of reach of very young children who may put them in their mouths, as with any small object.
📦 DELIVERY
What are the delivery times?
Ships within 24 to 48 hours, estimated delivery within 6 to 10 business days depending on the country of residence.
Is delivery free?
Yes, always, with no minimum purchase.
Where do you deliver?
The shop delivers to France, Switzerland, Belgium, Luxembourg, as well as to the United Kingdom and the United States.
What happens if my package is lost or never arrives?
Contact Customer Service; a solution (reshipment or refund) will be offered after verification with the carrier.
💳 PAYMENT
What payment methods do you accept?
We accept credit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and PayPal. Depending on your delivery country, local payment methods are also available: Twint in Switzerland and Bancontact in Belgium.
Is payment secure?
Yes, all transactions are encrypted and protected.
Can I pay in installments?
Yes, installment payments are available through Klarna directly at checkout.
🔄 RETURNS, EXCHANGES & WARRANTY
Can I return the product if it's not suitable?
Yes, you have 20 days to request an exchange or a refund
The product doesn't work upon receipt, what should I do?
Contact customer service with a photo/video of the issue, and an exchange or refund will be offered promptly.
Who pays for return shipping?
Return shipping costs are the responsibility of the customer.
🎁 PACKS & VARIANTS
What is the difference between the packs (1, 3, 6, 12, 24 decors)?
Each pack includes a different number of interchangeable decor capsules. The larger the pack, the more ambiances your child can experience.
Which pack do you recommend?
The 12-decor pack offers a good balance between variety and price to discover the product without being limited to a single projection.
Is the product the same for all packs, only the number of capsules changing?
Yes, the device (night light/projector) is identical in all packs; only the number of included scenes varies.
🎀 GIFT
Is this a good gift?
Yes, it is one of the most frequent uses. Parents offer it to a loved one. This makes the child happy and contributes to their nocturnal well-being
🛠️ MAINTENANCE
How do I clean the nightlight?
With a dry cloth, NEVER using WATER (electronic components).